Compliance & QA Specialist

Clinical Documentation & QA Specialist Location: Remote – South Africa Working Hours: 9:00 AM – 5:00 PM EST Schedule: Monday – Friday Salary: R 26,500–30,000 About the Role We are looking for a highly detail-oriented and organised Clinical Documentation & QA Specialist to review clinical documentation, identify errors or gaps, and ensure records meet required quality and compliance standards. This is a hands-on quality assurance role where you will work closely with RBTs, BCBAs and other providers to review documentation, coordinate corrections and ensure issues are resolved accurately and on time. The ideal candidate is patient, thorough and confident providing constructive feedback. You should be comfortable dealing with pushback and difficult conversations while remaining professional and not taking things personally. Requirements Key Responsibilities Set up employee and provider profiles within company systems. Use AI tools to identify session notes that may not meet funder expectations and review flagged issues. Conduct documentation audits against approved standards and procedures. Review RBT and BCBA notes for: Missing goals Incomplete or overly similar narratives Signature issues Incorrect dates or times Compare documentation against CentralReach billing, service records and schedules to identify discrepancies. Coordinate corrections with providers and follow up on outstanding changes. Maintain an accurate audit trail within assigned permissions. Maintain Exce