Territory Service Manager

Job Title Territory Service Manager Location(s) India - Remote About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems To fulfill aftersales needs of customers in the assigned territory • To Maintain response time & downtime as per the SLA to assigned customers. • Accountable for instruments installation and Warranty service in the Field. • Accountable for Billable service and promote the service contracts. • Deliver actionable data driven insights to explore new areas of operational excellence. • Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) gu