Sales Support Representative- Canada

Sales Support Representative (Remote Anywhere in Eastern Canada) Let’stalk about the team The primary role of SalesProfessionalsfunction is to sell ResMed 's products to customers and/or professional organizations through various distribution channels. Key deliverables include planning,positioningand strategic marketing of ResMed ’s fullrangeproducts and services in theallocatedregion. Attainingsales objectivesfor new and existing accounts within the assigned distributionorretail sales channel. Remote Anywhere in Eastern Canada Let’stalk about the role: Plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients Ensure quality service and operational performance within the parameters of program and delivery standards. Develop clientrelationshipand understanding of client business and product installations toidentifyservice needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Act assinglepoint of clientcontactto coordinate resolution of service incidents and escalation of technical issues. Develop,maintain, and grow customer relationships within assigned accounts and account managers. Develop and enhance these relationships through routine virtual customer visits, product demonstrations, educational programs, product in-services, and problem resolution. Document activities within the Customer Relationship Management (