Outreach & Enrollment Specialist

Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of. Our 96% client retention suggests we’re on the right path. Position Overview In this role, you will develop and utilize in-depth knowledge of Renalogic programs to effectively support member outreach, engagement and enrollment. How You’ll Contribute Make calls and outreaches and describe the benefits of our program. Engage with and enroll eligible health plan members into Renalogic clinical programs, which provide no-cost health education, coaching, support and advocacy to individuals with or at risk of kidney disease. Meet call volume and enrollment requirements; proactively assess and revise approach as needed or directed using multiple forms of communication (i.e. phone, text, secure online chat). Determine eligibility and perform various enrollment and disenrollment processes for related members to ensure compliance. Partner cross-functionally with various operational business units while supporting departmental objectives within company and regulatory guide lines. Obtain missing information and data, such as phone numbers, to complete enrollment questionnaires and document important information. Contact provider offices to obtain information such as