Legal Support Agent

Are you passionate about combining expert research skills with cutting-edge technology to deliver exceptional customer experiences? Would you like to help customers use generative AI and AI drafting tools to transform research, writing, and decision-making? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles ( About the Role As an AI-Enabled Research Support Specialist, you will combine research expertise with customer support to help clients make effective use of Lexis+ AI and related technologies. You will deliver high-quality research, demonstrate AI-enabled capabilities, and help customers confidently apply these tools to research, writing, and decision-making. Responsibilities: Conduct high-quality legal, financial, and news research