Account Manager, Pharma Accounts

Job Summary As the Account Manager, Pharma Accounts at RedSail Technologies , you will own and grow a portfolio that includes key pharmaceutical accounts. You will build long-term relationships with executive sponsors, key decision-makers, and partner organizations; coordinate complex contracted programs; and align account strategies with each customer’s business priorities. Your primary objectives will be to drive strong retention, deliver measurable customer value, support successful renewals, and identify opportunities for sustainable revenue growth across the account portfolio. The ideal candidate for this position consistently demonstrates proactive leadership, has an opportunistic/growth mindset, works well in a fast-paced environment, and can effectively collaborate cross-functionally to get the job done. Key Duties Foster Strategic Customer Relationships : Cultivate trusted, long-term relationships with executive sponsors, key decision-makers, and operational stakeholders across key pharmaceutical accounts. Maintain a clear understanding of each customer’s business priorities, organizational structure, and measures of success to strengthen satisfaction, loyalty, and retention. Address Customer Needs and Account Priorities: Serve as the primary point of contact and strategic partner for assigned customer programs. Develop and maintain account plans that document customer objectives, stakeholder needs, program commitments, risks, growth opportunities, and short- and lon