French Technical Support Advisor | Remote Portugal
Full-time
US
Oct 27, 2026
RemoteMatch analyzes your experience against this role's specific tech stack, timezone overlap, and requirements.
About the Role
Category: Telecommunications Location: Are you fluent in French and looking for a 100% remote opportunity in Portugal ? Join an international team where you'll provide technical support to Italian-speaking customers while identifying sales opportunities and promoting the most suitable products and services. Previous sales experience is mandatory for this role. What You'll Do Provide technical support to French-speaking customers via phone, email and chat. Troubleshoot technical issues and guide customers through solutions. Identify customer needs and recommend relevant products or services. Promote upgrades and additional solutions whenever appropriate. Handle account, billing and service-related enquiries. Escalate complex technical issues when necessary. Deliver an outstanding customer experience while achieving sales targets. What We're Looking For Fluent French and English (minimum C2). Previous sales experience is mandatory. Experience in Technical Support or a Contact Centre is an advantage. Strong communication, sales and problem-solving skills. Comfortable using digital tools and technology. Customer-oriented, target-driven and able to work in a fast-paced environment. What We Offer 100% Remote position within mainland Portugal. Permanent contract after 6 months. Rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts). Paid training and full onboarding. Private health insurance. Career development and internal growth opportunities. Internation