Premier Reservation Manager

Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk , we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! Requirements What You’ll Do: Work with VIP clients: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; Formation of a commercial offer to the client; Searching and booking of accommodation options, additional services, according to the request; Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written). Russian Proficiency: Upper Intermediate level (both spoken and written). Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels