Booking Specialist

Job Description Booking Specialist (Entry-Level, Non-Attorney Salesperson Role) Location: Remote Overview At The Law Firm of Moumita Rahman, PLLC, we are committed to responsibility in achieving the best outcomes for our clients. We uphold the highest standards of integrity, treating all individuals with respect and fairness. We prioritize open, honest, and clear communication, providing clients with the information they need when they need it. We are dedicated to delivering honest, ethical, and trustworthy legal services with transparency in all our interactions. As a Booking Specialist, your focus will be on conducting initial screenings with potential clients to determine if they meet the basic qualifications for our legal services. If you thrive in a role where your ability to connect with people and identify opportunities to help directly changes lives, we want to hear from you. This is a sales-focused position, you must be persuasive, consistent in your follow-up, and able to move potential clients forward confidently and ethically. You will be expected to meet specific weekly, monthly, and quarterly goals as part of your performance metrics. What You'll Do Handle inbound leads quickly and confidently — every lead has a short window and your job is to convert it into a booked evaluation appointment before it goes cold Run outbound follow-up on leads that didn't book on first contact — persistence and timing are everything in this role Qualify prospects through structure