5528023 - JUNIOR TECHNICAL SUPPORT ANALYST - EXCLUSIVE VACANCY FOR PEOPLE WITH DISABILITIES

We are Quality Digital! Learn more about us: A phrase that defines us - We are IT solution specialists and passionate about innovation! 🚀 To infinity and beyond - We are #borderless. Our team is spread across Brazil and the world 🌎 Our culture - Even apart, we are together 🧡 We hold ceremonies to get closer, share knowledge, and stay up to date with our company's news! We are diverse - One of our commitments is to make the company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, there is room for everyone here, regardless of race, gender, age, sexual orientation, religious belief, or disability. 🏳️‍🌈👩🏾‍🦽 Our goal - To boost our clients' businesses through innovative and sustainable solutions. Up for joining us on this? 🎯 What we are looking for: An agile and efficient person. What your day-to-day will look like: Responsible for providing user support via telephone, remote, or on-site service, as well as logging incidents to promote analysis and handling of tickets, escalating them to resolver groups if necessary; Tickets related to operating systems, software, hardware, networks and Office Package, databases, printers, and peripherals, as well as technical demands related to services, security, and products; Provide technical support ensuring high availability and performance of platforms