Extended Service Contract Sales Representative

Overview Who We Are: Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey. Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. At Qualfon , you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven team. Responsibilities What You’ll Do: We are seeking experienced, consultative sales professionals to assist customers who have recently purchased a new automobile or who currently own a vehicle that is within or beyond the factory warranty period. The representative will educate customers about the value and benefits of extended service contracts, recommend appropriate coverage options, and provide customized solutions based on each customer's needs. Handle inbound customer calls regarding extended service contracts. Educate customers on coverage options, benefits, and value. Assess customer needs and recommend tailored solutions. Conduct permission-based follow-up calls with sales leads. Document customer interactions and sales outcomes. Deliver clear, professional product presentations. Serve as a Subject Matter Expert and Brand Ambassador