Operational Excellence Manager
Full-time
US
Oct 24, 2026
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About the Role
The Operational Excellence (OpEx) Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains. Before applying, please read below: This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually) throughout the United States. Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed. This role is not available for sponsorship. Must be authorized to work in the United States. Bilingual in English and Spanish preferred, but not required. Responsibilities Oversees and coaches 5-7 customers at a time Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor Tracks performance data and customer uplifts throughout the deployment Leads process improvement and kaizen activities for cust