Customer Onboarding Specialist

About PushPress PushPress is the AI-powered gym management platform built for boutique fitness. We are transforming how boutique fitness owners operate and how the entire $100B global fitness industry connects, transacts, and grows. Trusted by more than 5,000 gyms and 500,000 members, PushPress processes ~$1B annually. We're a Series B company backed by Altos Ventures, StepStone, and Mucker Capital, and we're going all-in on AI. Our AI Assistant, AI Member Intel, and AI-powered reporting tools are already changing how gym owners and coaches operate. We believe AI should make the human side of fitness better, not replace it. By embedding intelligence directly into the product, we enable boutique fitness owners to make faster decisions, unlock new revenue streams, and collaborate across a connected network. As more gyms join the platform, data compounds, intelligence strengthens, and the value of the ecosystem increases for every owner We are a global team of builders, operators, and fitness fanatics on a mission to level the playing field for independent fitness entrepreneurs. If you are ready to help reshape an industry, let's talk! About the Onboarding Team The Onboarding Team is responsible for getting new PushPress customers set up, activated, and confident across all products. We focus on delivering a consistent, high-quality experience that drives Time to First Value and reduces early churn. We are a globally distributed, async-first team. We value direct, respectful com