Senior Principal AI Solutions Architect

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Senior Principal AI Solutions Architect Professional Services Role Overview PTC is seeking an experienced, customer-facing Senior Principal AI Solutions Architect to lead the successful positioning, design, validation, and delivery of enterprise AI solutions across our America’s customer base. This role serves as the critical bridge between Sales, Solution Consulting, Customer Success, and Professional Services. The individual will partner directly with customers during the sales cycle to define business outcomes, validate AI use cases, assess technical feasibility, and architect scalable solutions that align customer requirements with PTC technology and infrastructure capabilities. As a trusted technical advisor, this individual will help customers bring AI from concept to production by ensuring that proposed solutions are technically sound, operationally viable, and capable of delivering measurable business value. Following p