Technical Delivery Manager – Healthcare, Release Management & AI

We are looking for an outcome-oriented, commercially minded Delivery Manager t o run the execution and scaling of our patient services hub platforms. You will own the answer to one question: is it going to ship when we said it would? Releases, features, integrations, and fixes - on time, at quality, in a compliance-heavy environment where a missed date has a downstream cost to patients waiting on therapy. This is the operational engine of our technology organization. You will be the connective tissue between the Product Owner, who decides what gets built, and the developers who build it - while keeping work synchronized with our AI Lead, data team, and IT operations group. Externally, you are the delivery counterpart to our Implementation leaders. We expect you to work with AI, not around it. The team runs on Jira, Confluence, and Rovo and uses Claude and Claude Code in its daily practice. We want less manual ticket maintenance and status assembly and more forward-looking signal - earlier risk detection, better forecasting, dependencies surfaced before they reach a developer. You will help build that capability rather than inherit it finished. Status reporting exists to provide transparency into where things stand, not to fill a meeting. The same applies to process: we want agile practice tailored to a fast-moving, highly regulated healthcare business rather than a framework followed by the book. All of it in service of our mission to remove barriers between patients and the