Clinical Navigator - Remote Patient Support, License Required, Oncology/Infusion

This is a fully remote position. Preferred candidates possess telehealth/remote patient support experience. The Clinical Navigator provides individualized clinical education, treatment-support services, and care coordination within the scope of assigned patient-support programs. The role helps patients and caregivers understand prescribed treatment plans, identify potential barriers to treatment initiation and continuation, and develop practical strategies that support informed participation and adherence. The Clinical Navigator conducts structured outreach throughout the patient journey, provides program-approved education, documents patient interactions and outcomes, and coordinates with authorized members of the patient's healthcare and support teams. The Clinical Navigator recognizes and escalates clinical, safety, access, psychosocial, and operational concerns in accordance with established program protocols and collaborates closely with case management and other cross-functional teams. The Clinical Navigator does not diagnose, prescribe, modify treatment plans, provide emergency care, or replace the patient's treating healthcare team. Core Duties & Responsibilities Conduct structured outreach to patients and caregivers at designated points throughout the treatment journey. Provide accurate, program-approved education regarding prescribed treatment, preparation, administration logistics, adherence expectations, and available support resources. Identify patient- and c