Care Advice Line RN I

Available Shift Hours: Weekday Coverage availability (Mon-Fri) Time: 4:00-11:00pm EST Overnight Shifts availability: Saturday & Monday Time: 10:00pm-6:00am (Next Day) Weekend Coverage availability (Saturday & Sunday - 24hours) Weekend Shifts are flexible and may be scheduled in 6, 8, 10 OR 12 hour increments We are actively recruiting for an RN our remote Care Advice Line, (CAL RN1) to join our rapidly growing Population Health team. The primary role of the CAL RN1 will be to provide our patients with on-demand telephone-based care management services through a 24/7 Nurse Advice Line (i.e. telephone triage). CAL RN1's will work closely with, and be mentored by senior nurses to assess symptoms/concerns of callers to determine the urgency and type of care needed, refer to or schedule appointments with providers as appropriate, and give health information and advice to callers. The goal of the Nurse Advice Line is to reduce unnecessary visits to the clinic and emergency department, provide information for self-care and symptom management, and to coordinate care across the healthcare delivery system. CAL RN1 operate in a team-based model, acting as an extension of the primary care provider. Handle inbound calls from patients and caregivers, providing compassionate and informed triage. • Conduct outbound communications for follow-up and care coordination with multiple healthcare providers and settings. Consult and coordinate with internal and external team members to asses