Health Information Management Coordinator

We are looking for a highly dependable, organized, and proactive professional who brings both clinical knowledge and outstanding customer service skills. The strongest candidate will have experience working in a medical office, hospital, health system, or related clinical environment and will be organized, proactive, and communicative. Why this role matters: Medical records are essential to patient care, clinical decision-making, compliance, and the success of the organizations we serve. As a Health Information Management Coordinator, you will help ensure that the right records reach the right people at the right time. You will play a critical role in coordinating with healthcare providers, maintaining high-quality documentation, supporting client relationships, and helping transform complex administrative processes into a reliable, technology-enabled experience. Requirements Coordinate the retrieval, processing, maintenance, and organization of patient medical records Collaborate with providers, healthcare facilities, and other external parties to obtain records in response to client requests Navigate provider websites and required portals to process medical record requests Track incoming, outstanding, and completed requests, including maintaining detailed notes and status updates Review and process invoices related to medical record retrieval and coordinate payments to the appropriate clients or entities Perform quality assurance reviews of retrieved records to ensure they