VIP Host

Bringing people back from boredom since 1994. Parimatch is an online entertainment company with 30+ years in the game. We create digital experiences where sports, culture, and technology meet — bold, immersive, and built to engage. With 4,000+ professionals and operations in 15+ countries, Parimatch is a global ecosystem driven by performance, smart engineering, and style. We are growing our VIP team and looking for a VIP Account Manager who will build long-term relationships with VIP and pre-VIP players: from day-to-day communication to personalized activation plans for each client. What you will do: Communicate with VIP clients across messengers, live chats, email, and phone calls Analyze client accounts and create an individual activation plan for each client Monitor client activity daily and work on reactivation Handle significant wins and losses of VIP and pre-VIP clients Work on growing deposits, turnover, and average check across your portfolio Resolve issues with failed deposits and withdrawals Analyze client complaints and suggestions, and look for ways to improve customer experience Work with analytics on your portfolio, track team and individual performance Collaborate closely with the team: escalate product issues via tickets and follow up on their progress What we expect: Languages: one of the following combinations — Russian + English or Russian + Korean; both languages at a fluent level, with confident communication both verbally and in writing Hands-on iGaming