Patient Enrollment Specialist

Patient Enrollment Specialist, Tennessee (Remote) Location: Remote, Tennessee Hours:Full-time availability About PharmD Live PharmD Live is a pharmacist-led, technology-enabled healthcare organization delivering Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other value-based clinical programs. We partner with providers, payers, and patients to improve outcomes, enhance medication safety, and support whole-person care through compliant, patient-centered virtual services. Role Summary: The Patient Enrollment Specialist plays a critical role in connecting eligible patients to PharmD Live ’s clinical programs. This is a remote role focused on patient education, enrollment, and care coordination. The ideal candidate is a certified Medical assistant, confident, empathetic, results-driven, and comfortable operating in a fast-paced, metrics-oriented environment with high outbound call volume. This role requires the ability to clearly articulate program value, address patient concerns, and successfully complete enrollment, often within a single interaction while maintaining professionalism, compliance, and patient trust. Key Responsibilities Patient Engagement & Enrollment Conduct outbound and inbound calls to educate patients on CCM, RPM, and related clinical programs Clearly explain program benefits, eligibility, consent, and expectations Successfully enroll patients during live interactions while addressing objections and questions Scheduling & Care Co