Senior SRE / DevOps Engineer

We are a team of marketing strategists, digital innovators, life science leaders, and other professionals who are driving growth, pushing the envelope, and going above and beyond on behalf of our clients every day. PharmaForceIQ is a real-time customer engagement platform built specifically for life sciences. We empower leaders across functions and brands with a faster, more effective way to engage healthcare professionals and patients. By streamlining real-time optichannel execution, leveraging AI, and focusing on measurable impact, we are driving a paradigm shift from sluggish, siloed customer engagement efforts to agile, data-driven strategies that deliver unmatched efficiency and tangible results. Position Overview: We are seeking a hands-on Senior SRE / DevOps Engineer to design, operate, secure, and continuously improve highly available cloud platforms and delivery systems. The role combines production engineering, cloud operations, Kubernetes platform ownership, CI/CD automation, observability, incident management, and security operations. The successful candidate will own reliability outcomes across application and infrastructure services, reduce operational toil through automation, guide engineering teams on production readiness, and provide expert support for AWS and Amazon EKS. This is a senior individual-contributor role requiring strong technical judgment, disciplined operational practices, and the ability to lead during high-severity incidents. Key Responsibilit