Championship Ticketing Assistant (Seasonal)

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions. RESPONSIBILITIES (Specific areas of responsibility include but are not limited to): Assists the Championship Ticketing staff with various elements related to the execution of event credentials, including production, distribution and preparation of credential boards. Learns the ticketing system to assist Championship Ticketing staff with order processing and customer resolutions. Learns the credential system to assist Championship Ticketing staff with production and fulfillment of event badges. Assists the Championship Ticketing staff with data entry across various platforms. Performs various research related tasks such as data analysis, customer feedback analysis, etc. Assists in responding to chats, emails and calls from ticket customers. Assists the Championship Ticketing staff with tracking and communicating needs for assets to enhance customer event experience. Serves an administrative role for the Championship Ticketing staff, interacting with stakeholder groups - including other PGA departments, vendor groups, officials, ticket holders, VIP guests, club members and committee chairpersons. INCLUSION: Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting oth