Client Operations Control Executive

Job Title: Client Operations Control Executive Location: UK Remote – With travel to meetings in Milton Keynes as and when required. Salary: £26,500 Contract Type: Permanent About the role – This is an exciting opportunity to join our Control function in a pivotal support role. Working closely with the Control Manager, you'll provide administrative and operational support across Client Operations and Sales, ensuring activities are delivered accurately, efficiently, and to a high standard. You'll also play an important part in client engagement, helping to build positive relationships and deliver a consistent, professional service. What You’ll Be Doing – Provide day-to-day administrative and operational support to the Control Manager. Support the coordination and management of requests from the Sales team, ensuring they are accurately recorded and progressed. Assist with the planning and coordination of client engagement visits and related activity. Make outbound calls to clients where required, providing a professional and consistent client experience. Support the Control Manager with daily performance monitoring, reporting and data gathering. Identify and escalate issues, trends or concerns to the Control Manager where appropriate. Support the delivery of process improvements, identifying opportunities to improve efficiency and ways of working. What Success Looks Like – Strong communication and interpersonal skills, with the confidence to communicate effectively with a range