IT Systems Support Officer (WFH) | ZR_1326_JOB

This is a remote position. IT Systems Support Officer (Remote) About PeoplePartners Great technology needs great people behind it — and at PeoplePartners, people always come first. We’re a Great Place to Work® certified company connecting talented professionals with exciting opportunities across global businesses. Here, you can gain international exposure, grow your capabilities, and work alongside Australian teams while enjoying the flexibility of remote work. You’ll join a vibrant, people-first culture where curiosity is encouraged, development is supported, and great work gets noticed. Role Overview Some IT roles are about closing tickets. This one is about looking beyond them. As an IT Systems Support Officer , you’ll be part troubleshooter, part systems administrator, and part digital problem-solver. You’ll support users across Microsoft 365 and business systems , manage access and technology assets, assist with system changes, and help maintain strong cybersecurity and data privacy practices. But your job doesn’t end when the issue is resolved. You’ll look for patterns, identify recurring problems, and find opportunities for technology to make work simpler and smarter. In other words: solve today’s issue, then help prevent tomorrow’s. Key Responsibilities Provide user support across Microsoft 365 and business systems . Troubleshoot common hardware and software issues. Resolve login, user access, permissions, and connectivity issues. Manage user accounts, permissions, an