Relationship Manager

This is a remote position. PayBright is a rapidly growing provider of innovative payment solutions, delivering payment processing, POS technology, specialized programs, and industry-leading support. What started as a vision to simplify how businesses accept payments has evolved into a trusted partner serving thousands of businesses nationwide. Our commitment is simple: provide exceptional service, innovative solutions, and a partner-first approach that helps businesses grow. PayBright is seeking a driven, relationship-focused professional to join our growing team as a Relationship Manager. If you thrive on building strong partnerships, solving problems, supporting sales growth, and helping others succeed, this is an opportunity to make a meaningful impact within a fast-growing payments organization. As a Relationship Manager, you'll serve as a key resource for our sales partners, helping guide onboarding, supporting day-to-day operations, and collaborating across departments to create exceptional experiences for our partners and merchants. Key Responsibilities Serve as the primary point of contact for sales partners and referral relationships Serve as the primary point of contact for sales partners and their clients, providing end-to-end support and driving issues from initial inquiry through final resolution Deliver proactive problem-solving and resolution management to ensure a best-in-class partner and merchant experience Assist with overflow support requests from both Cus