Sales Service Representative (English & Korean)

Sales Service Representative – Debt Settlement & Customer Support | Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Language Requirement: Fluent English & Korean About the Role At Pavago , one of our clients is hiring a Sales Service Representative to support inbound sales inquiries and provide exceptional customer service to individuals exploring debt settlement and debt consolidation solutions . This is a customer-focused, consultative sales role where you’ll primarily engage with prospective clients who have already expressed interest in the company’s services. You’ll listen to their needs, understand their financial situation, explain available options, and guide them through the next steps with professionalism and empathy. You’ll also manage ongoing lead follow-up and conduct outbound outreach when needed to ensure prospective clients receive timely support throughout the sales process. If you enjoy helping people, building trust, and guiding customers through important financial decisions, this role is a strong fit. What You’ll Own Inbound Sales & Customer Support Answer incoming calls from prospective clients interested in debt settlement and debt consolidation services Understand each prospective client’s financial situation and needs Provide accurate information about available programs and financial solutions Guide prospective clients through appropriate options Answer questions clearly and professionally Deliver an empathetic,