Associate Director, Product Design

Associate Director, Product Design At Parallel , we partner with companies who care about building great products, and we help them ship work that improves lives and moves markets. As an Associate Director, you'll shape the quality of everything we make and grow the people who make it. You'll lead with vision, balancing hands-on execution with mentorship so teams deliver outstanding, high-impact design. You'll work closely with our clients, driving real business and user value while setting a clear standard for design excellence. You do your best work in ambiguity, you bring strategic thinking to messy problems, and you raise the bar through deep expertise in product design, brand, and storytelling. As a leader, you'll champion high-quality, user-centred design and keep Parallel at the front of digital craft. What You'll Do Lead by doing Balance leadership with hands-on design, working alongside teams to create and ship exceptional work. Bring deep expertise in product design, design systems, product strategy, and human-centred design to guide and sharpen the work. Actively raise the bar, giving clear, specific, actionable feedback to project teams. Client engagement and delivery Be the trusted design advisor to clients: guide them through the process, present the work, manage feedback, and build strong relationships grounded in Parallel 's point of view. Drive project success by applying service design and change-management thinking. Partner with the business team to scope w