Director, Merchandising Operations

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care. About the Role Parachute Health is building the definitive platform for ordering home medical equipment and supplies, helping clinicians and suppliers ensure that millions of patients each year receive the critical equipment and supplies they need. Our Merchandising Operations team (AKA “Merch”) comprises Category Managers and Category Analysts who have three primary jobs: 1) build and maintain our catalog, 2) build and maintain our coverage criteria rules engine, and 3) partner with R&D to improve the tools and workflows behind both. Merch sits at the intersection of e-commerce, compliance, operations, and R&D, and its work is central to Parachute's core functionality. Clinicians use our catalog to find and order the right equipment for their patients, and suppliers rely on it to fulfill those orders. Our coverage criteria help users determine whether an item should be covered by the patient's insurance. The Merch team's wo