B2B Customer Success Analyst

We are a startup driven and motivated to develop students and health professionals through education, utilizing active methodologies and immersive interaction between user and educator. Our purpose unites our employees to achieve a single goal: EDUCATE TO IMPROVE HEALTHCARE! We are in a process of exponential growth, which directly involves the growth of the TEAM. Therefore, we are looking for a Customer Success Analyst focused on B2B for our Support team, who feels attracted and engaged by our values: Humanization, Interactivity, Quality, Respect, Meritocracy, and Innovation. Does this sound like you? Come join the Paciente360 team! Data Analysis: Interpret and analyze collected data using statistical tools and analytical techniques to identify patterns, trends, and relevant insights. Extract meaningful conclusions and recommend strategic actions based on findings. Reports and Presentations: Prepare comprehensive and concise reports presenting research results. Prepare effective presentations to communicate conclusions to stakeholders. Platform Management: Organize and maintain the platform with relevant customer information, understand adaptation needs, and ensure data integrity and confidentiality. Client Relationships: Establish and maintain a positive and trusting relationship with clients, acting as the main point of contact for their