Inside Sales, Sales Development Representative

The individual is expected to professionally and effectively complete the day-to-day tasks required, across a number of disciplines, via the telephone, zoom, email or social media using ONT sales tools and resources. Combined with their personal organisational and communication skillsets they identify, develop and manage new sales opportunities that support the sales function to achieve or exceed their annual sales quotas. The most important tasks are to effectively manage Sales Funnel Activities, in SFDC, to drive new business. Proactively plan and manage Sales Prospecting activities to support and drive new business. Triaging outbound/inbound calls from/to customers, managing cases and qualifying sales leads. Manage SLDW renewals in a structured way for specified instruments. Support for specified Channel Partners and marketing, as directed, and supporting events and lead follow-up. This role requires a proactive, curios and organised mindset with a focus, but not limited to, the following Key Areas of Responsibility which represents their KPIs: Demonstrate professional and effective use of the toolset, skillset and mindset to manage Sales Funnel Activities in SFDC, managing Event Lead to 100%, and other key tools as directed Effectively, being a self-starter, plan and manage Prospecting Activities in a structured and professional manner Effectively, being a self-starter, plan and manage Triaging of inbound/outbound customer calls and cases Effectively, being a self-starter