Legal Assistant

About Us: Ovation Law Firm is a fast-growing law firm dedicated to delivering outstanding legal services while fostering a supportive and innovative workplace. As we continue to expand, we are seeking a motivated and resourceful Legal Assistant to join our team. About The Role: In this role, you will work closely with our Case Managers to drive case progression, manage essential documentation, and ensure a smooth, outstanding client experience from the initial contact through the conclusion of their legal journey. Strong English communication skills are essential for success in this role. Responsibilities: Act as a key point of contact for clients, providing professional, timely, and empathetic updates via phone and email. Guide clients through each stage of their case, clearly explaining processes and documentation requirements. Contact clients to obtain required documentation, factual details, and information necessary to establish case eligibility and support the Case Manager's strategy. Organize, review, and maintain comprehensive case files, ensuring all client information and supporting legal documents are accurate, complete, and readily accessible for the team. Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently. Draft, prepare, and assist in filing legal documents and correspondence as directed by the Case Manager to streamline case handling. Deliver exceptional customer service by building trust, addressing concerns, and maintai