General Virtual Assistant (Toast Expert)

This is a remote position. What We Do At Outsource Access , we help small business owners like Steven reclaim their time and scale their passion. We don’t just manage administrative tasks—we make sure every scoop, sale, and schedule in the ice cream parlor runs with absolute precision behind the scenes. How You’ll Make a Difference Toast POS Mastery: Leveraging your deep expertise in Toast to pull critical operational reports, manage menu updates, and ensure the heartbeat of the parlor’s data is accurate and actionable. Operational Excellence: Keeping the business engine humming by masterfully navigating QuickBooks to ensure every transaction is recorded and the books stay balanced. Inbox & Calendar Mastery: Acting as the ultimate gatekeeper and organizer, ensuring no inquiry melts away and every appointment is perfectly timed for maximum efficiency. Driving Brand Sweetness: Boosting the parlor’s digital presence through consistent social media management and engagement that keeps the community excited and coming back for more. Requirements Is This You? The Toast Specialist: You have significant, hands-on experience with Toast POS; you understand the interface inside and out and don't need a manual to find the data the owner needs. The Detail Detective: You have a "numbers brain" with a background in accounting or bookkeeping, and you genuinely enjoy reconciling data and maintaining organized records. The Independent Finisher: You don’t need a micromanager; you take owner