Claims Negotiation Specialist

This is a remote position. Are you the type of person who doesn't take "No" for an answer? Do you thrive in a debate? We are looking for a Claims Negotiation Specialist to act as the voice of our company. You will pick up where our technical team leaves off. Once our estimators build the file, You are the Closer. Your job is to pick up the phone, engage with insurance adjusters, and ensure our clients get every penny they are owed. We are not looking for roofing experts; we are looking for fearless communicators. If you have a background in sales, collections, or customer retention, we can teach you the insurance policies. We can’t teach grit—you need to bring that with you. Why This Role? The Thrill of the Win: Every claim is a negotiation. You get to use logic, facts, and policy rights to turn a $10,000 offer into a $20,000 approval. Clear Career Path: You will master the "Escalation Ladder," learning high-level negotiation tactics that apply to any industry. Autonomy: You own your pipeline. As long as the results are there, you manage your own workflow. What You Will Do Pick Up the Phone: You are the frontline. You will call adjusters to present our findings and advocate for the scope of work. Verbal Jiu-Jitsu: When an adjuster denies a valid line item, you don’t hang up. You use the data provided by our Estimators to explain why they are wrong and why they need to pay. Climb the Ladder: If a Desk Adjuster stalls, you don't wait. You escalate the file to their Supervisor o