Rostering Coordinator (7X74WR45)

Fully Remote — South Africa | Independent Contractor | Full-Time, UK office hours | A UK domiciliary care provider About the Role Outsource Ability is recruiting on behalf of a UK domiciliary care provider for an experienced and organised Rostering Coordinator. The provider delivers approximately 2,000 hours of home care each week across around 90 care staff. You will plan, maintain and adjust care workers' schedules so that client visits are covered consistently, staff availability is used effectively and travel between visits is practical. This is not a data-entry role. It requires independent judgement and active problem-solving across a two-week rolling rota. This role covers rostering only. You will not change assessed care needs, reduce agreed care durations or decide that a required visit can be missed. Unresolved staffing and care-delivery risks must be escalated to the designated line manager. Key Responsibilities Maintain the two-week rolling rota, keeping regular clients with the same care worker wherever practical. Complete the following week's rota each Monday to Tuesday, recording leave, sickness and visit changes accurately. Monitor and resolve uncovered visits, which can exceed 100 during busy periods, by reorganising runs and contacting staff for additional availability. Use bank staff and pickup arrangements for short-term and weekend cover rather than permanent runs. Plan runs using full client postcodes, allowing practical travel time between visits. Alloc