Employee Benefit Ops Analyst (Remote in Romania)

about the role Job Title: Benefit Operations Analyst Location : Remote based in Romania Terms: Permanent / Full-Time 40h weekly Salary band: €17,000 - €18,000 Schedule: Monday to Friday, 9 am - 5:30 pm The successful candidate will support Kota , one of the UK and Ireland's fastest-growing start-ups, transforming the way employee benefits are delivered and experienced. About Kota Kota is on a mission to make insurance and retirement benefits as accessible as modern software - and we're just getting started. Through Kota Platform, the world's first fully integrated benefits platform, and Kota Embed, our embedded insurance product, we're changing how thousands of employees across Europe experience their benefits. Kota work with some of the most exciting companies in Europe - Carwow, Tines, Zoe, and Remote - and we're backed by top-tier investors including EQT Ventures, Eurazeo, Northzone, and Frontline. Founded in 2022, we've raised over €20M and we're growing fast. The role This is your chance to join a high-growth fintech at an early stage and make a real impact. We are continuing to grow our Benefit Operations team, as our business and the number of partners expand rapidly in the coming years. As part of the function, you will play a key role in managing customer queries and improving how benefits are delivered across the Kota platform. This is an exciting opportunity to join a rapidly scaling company, with exposure to customers, insurers, and internal teams across the busin