Strategic Project Manager

Your role: As a Strategic Project Manager, you will be in charge of: Strategic & Financial Analysis: Track FTE allocation and budget across the teams; flag variances early. Support cost optimization initiatives, grounded in business performance and budget data. Maintain a close working relationship with Finance to guide budget-related decisions. Translate organizational and performance data into clear, actionable recommendations. Establish and maintain relevant baselines, assumptions, and KPIs to track performance over time. Governance & Coordination: Track cross-leader projects across the entity, surfacing dependencies and risks. Maintain a record of key decisions and follow through to closure. Coordinate milestones and dependencies across Service Design's teams. Track agreed actions and assess whether they deliver the intended outcomes. Provide concise updates on progress, lessons learned, and next steps. Chief of Staff Support: Plan and organize key workshops and leadership sessions for the leaders. Support the preparation of materials for leadership and cross-leader meetings. Assist with ad hoc coordination tasks as they arise, at the leaders' direction. Technology & Operational Understanding: Develop practical knowledge of the different teams, services, and how they work and interconnect. Build a working understanding of how MSS services are designed, built, operated, and supported. Act as an effective link between the leaders, teams, and other BU stakeholders.