Team Leader - Property Management (WFH)

OPTIMAL Testimonial Video: drive.google.com/file/d/1odXjOKSF6w64Z-1Srh8NCYXZkpf2s4sW/view Team Leader - Property Manager About Us OPTIMAL is a property management support company that partners with real estate investors and property managers across North America. We help properties achieve operational efficiency, revenue optimization, and smooth day-to-day management through remote property management systems, back-office support, and expert operational guidance. Position: Team Leader - Property Manager Primary Responsibilities Oversee and ensure the quality of work and efficiency of assigned property management tasks within the company. Review attendance logs, shift reports, and daily outputs to ensure accuracy, productivity, workload balance, and smooth coordination across team members. Act as the main point of contact for team members regarding work-related concerns and general support. Mentor, guide, and review the work of team members when needed. Lead the onboarding and training of new hires and internal staff. Provide ongoing training within the department, including the development of training materials, documentation, and internal forms. Maintain regular internal meetings (cadences) and prepare monthly productivity reports and other reports required by management. Coordinate internal updates, write procedures, and develop templates to improve operational efficiency. Exercise management-level responsibilities such as staffing recommendations, performance evaluations,