Telemarketing Group Leader

Hiring: Telemarketing Group Leader MUST BE A FILIPINO RESIDING IN THE PHILIPPINES. Location : REMOTE-WFH Cebu City, Cebu, Philippines Schedule : Full-time, Amenable to work in US-Time zones Start Date: Immediate Why Join us? -100% Work-from-Home Setup -Employment Regularization After 6 Months -PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth) -13th Month Pay -HMO Life and Health Coverage -20% Night Premium Pay -Paid Sick and Vacation Leaves About our Company: At Open Look Business Solutions Inc. - 032 Outsourcing , we believe that great teams build great businesses. Guided by our core valuesPositivity, Integrity, Tenacity, Dependability, and Belief we are committed to helping our clients grow while creating rewarding careers for our people. About the Role : The Telemarketing Team Leader is responsible for overseeing the day-to-day operations, performance, and productivity of the companys telemarketing team. This role ensures that telemarketing campaigns are executed effectively, targets are met, and client expectations are consistently achieved. The Telemarketing Team Leader plays a key role in workforce management, performance monitoring, reporting, and issue escalation. Key Responsibilities Team & Workforce Management Oversee and manage the telemarketing teams daily operations. Ensure proper workforce planning, scheduling, and coverage based on campaign requirements. Monitor team capacity and workload to support campaign success. Attendance Management Track an