Billing & Back Office Support

Job Description: Clinical Administrative Specialist, Fully Remote Only-Connect is a growing and innovative mental health company dedicated to providing high-quality, insurance driven care via our telehealth platforms. We are seeking a highly organized, detail-oriented, and experienced Clinical Administrative Specialist to join our team on a part-time basis with the opportunity to transition to full-time. This is a fully remote position offering flexibility and the chance to contribute significantly to our mission of accessible mental healthcare. Responsibilities: Verify client eligibility for mental health services, testing and psychiatric care Manage the onboarding process for new client accounts from first referral contact through intake. Confirm sessions daily with clinicians, follow up to confirm progress notes, communicate with clients about changes in benefits, outstanding charges and resolving any deductible and/or benefit discrepancies. Track daily clinician productivity, and check that against biweekly clinician and clearing house invoicing. Maintain meticulous and organized records of all billing activities. Demonstrate proficiency in Microsoft Excel for data management and analysis. Have an understanding of mental health CPT codes or demonstrate quick ability to learn and synthesize that information Utilize Therapynotes EHR for billing and documentation purposes, with the flexibility and willingness to learn other EHR systems as needed. Communicate effectively and