Senior Manager, Revenue Operations

Omada Health is on a mission to bend the curve of chronic disease. About the Role: Join our Revenue Operations team as the business partner to our growing Customer Success organization. You'll own the end-to-end B2B2C enrollment funnel—from eligibility through outreach to member enrollment—building the data, metrics, and operating cadence that drive measurable growth. This is a senior, outcomes-focused role. Success means turning complex data into clear recommendations, moving work from analysis to action, and driving cross-functional alignment to deliver results. What You’ll Own: Own enrollment funnel reporting across eligibility, outreach, and member conversion. Build and maintain a unified data model linking B2B customer activity to B2C member outcomes, standardizing funnel stages, metrics, and attribution. Identify and resolve data gaps, system disconnects, and process inefficiencies limiting enrollment visibility. Develop dashboards and insights that help CSMs and leaders improve funnel health, outreach performance, and conversion. Lead stakeholder reviews with clear recommendations, decisions, owners, and next steps. Partner with field teams to build practical analytics that incorporate frontline insights and drive adoption. Collaborate across Operations, CSM, Marketing, and Engineering to improve data quality, integrations, and reporting. Establish operating rhythms to track funnel performance, drive accountability, and enable continuous improvement. Lead Customer Succ