Vehicle Operations Specialist

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. The Role We are looking for a Vehicle Operations Specialist to join our growing Vehicle Operations team as our fleet continues to scale. Based within our Downtime team, this role will focus on the performance and commercial management of our hire vehicle portfolio, while also supporting wider operational reporting and process improvement across Vehicle Operations. You will work closely with Vehicle Operations Specialists, Team Leads and external partners to ensure hire vehicles are managed effectively, recovery opportunities are followed through and agreed processes are being followed. This role requires someone who is commercially minded, organised, confident working with data and comfortable challenging others constructively when performance or processes are not where they need to be. You will also play an important role in helping us improve how we work, using data, technology and new ideas to build more effective and scalable processes. What you'll do... Manage Hire Vehicle Performance Maintain oversight of hire vehicles across active cases, ensuring we have clear visibility of hire duration, cost, extensions, expected repair timelines and next actions. Identify aged, high-cost or unusual cases and work with the team to reduce avoidable spend while ensuring drivers remain appropriately supported. Support Cost Recovery Track recovery opportunities and outstanding contributions from manufacturers, deale