Director of BPO & Contact Center Sales

NexGen Technologies is seeking a highly accomplished Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for our next-generation technology-enabled outsourcing solutions. This leader will design and execute sales strategies focused on high-value BPO engagements, omnichannel contact center solutions, AI-powered customer experience platforms, automation services, and digital transformation offerings. The ideal candidate is a seasoned sales executive with deep experience in BPO/Contact Center outsourcing, strong consultative selling skills, and a proven ability to architect complex deals that align business needs with innovative technology solutions. Candidates must bring an established network of executive-level contacts within the BPO space, including Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, and CGI. Key Responsibilities Strategic Sales Leadership Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies. Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close. Identify and prioritize target markets, verticals, and accounts for long-term revenue growth. Revenue Generation & Pipeline Management Own and exceed quarterly and annual bookings, revenue, and margin targets. Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities. Creat