Brokerage Services Registered Analyst - Series 7/63 - Remote

Job Description The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions. Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces new technology, and educates clients and field partners on digital/self-service capabilities—helping strengthen relationships and support client retention. Primary Duties & Responsibilities: Provide consultative service to clients and advisors on a variety of investment concepts Act as a point of expertise on multiple areas: mutual fund trading, brokerage account servicing, cost basis, and tax reporting Participate in opportunities to apply industry knowledge while gaining exposure to complex problems and building upon critical thinking skills Collaborate regularly with department leads and NM Wealth business partners to drive product enhancements Work in a dynamic setting to continuously learn new concepts and help others navigate change in the industry Serve as a primary point of contact for NM Investment home office assigned clients, addressing inquiries regarding investment accounts and products. Analyze, input, and review investment transactions, including trade executions, trans