Revenue Cycle Specialist II - Patient Contact Center 9:30 AM – 6 PM ET

Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Rev Cycle Specialist II handles complex account follow-up, denials, and claims resolution, working more independently and applying advanced knowledge of payer rules and billing systems. Minimum Job Qualifications Licensure or other certifications: GA HMFA Certified Patient Account Representative (CPAR) Certification (or must obtain with 6 months of hire) ​ Educational Requirements: High School Diploma or GED Minimum Experience: Minimum 3 years hospital or professional billing/collections experience. Other: Strong understanding of payer policies, explanation of benefits interpretation, and patient accounting systems. Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Solid knowledge of Revenue Cycle functions, including registration, authorization, and insurance billing. Personal computer proficiency to include all programs necessary to perform job duties and ability to toggle between systems efficiently. Excellent listening and problem-solving skills with attention to details. Excellent customer service skills and ability to remain calm and professional in stressful situations. Excellent verbal and written communicatio