Customer Service Representative (m/f/d) – Email Support | Beauty & Cosmetics

Newstel is hiring! German-speaking Customer Service Representative (m/f/d) – Part-time | 100% Remote | Turkey Do you have experience in customer service, enjoy working in a structured manner, and take pleasure in supporting customers with their inquiries? Then you are in the right place! We are looking for reliable and dedicated German-speaking customer service representatives (m/f/d) to support a well-known company in the high-end household and lifestyle products sector. In this position, you will primarily handle customer inquiries regarding deliveries, address changes, and cancellations, ensuring friendly, fast, and professional processing. The position is initially limited to approximately 1.5 months. 🗓️ About the Role Position: German-speaking Customer Service Representative (m/f/d) – Part-time Location: 100% Remote – exclusively for candidates residing in Turkey Project period: November 2, 2026, to December 15, 2026 (fixed-term) Working hours: Part-time, flexible shift planning including weekend work Working hours: Depending on shift planning and project requirements Industry: E-commerce / high-end household and lifestyle products Work model: Fully remote, including online onboarding and training Equipment: BYOD – own laptop/computer, ideally a second monitor, stable internet connection, and a quiet workspace in a home office 📦 Your Responsibilities Friendly and professional processing of customer inquiries Assistance with questions regarding delivery