Senior Associate, Senior Learning Experience Designer
Full-time
US
Oct 28, 2026
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About the Role
Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of beingthere when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The Senior Learning Experience Designer partners with business leaders and cross-functional teams to analyze complex learning and performance needs, design scalable learning and performance solutions, and strengthen organizational capability through human-centered learning experiences. The role applies the organization's Learning Experience Design process, an organization development-informed approach built on the ADDIE framework, to address not only knowledge and skill gaps, but also workflow, behavior, adoption, and broader performance challenges. Building on advanced instructional design expertise, the Senior Learning Experience Designer designs learning ecosystems that extend beyond formal training by embedding learning into the flow of work, integrating performance support, knowledge management, manager enablement, communications, and reinforcemen