Senior Associate, Data Exchange Specialist (Remote, any state, US)

Location Designation: Fully Remote Role Overview: The Data Exchange Specialist is responsible for managing the overall process, practice, and project implementation of electronic data interfaces with New York Life clients in support of Life, Accident, Disability, Family Medical Leave products, and various service offerings, with a strong focus on National Accounts and highly complex data integrations. This role serves as both a technical and consultative resource, ensuring high-quality data exchange while educating clients on how their data powers downstream services including administration, billing, eligibility, enrollment, and reporting. The Specialist understands how data flows through New York Life systems—from file receipt and validation to internal processing and operational impact—and proactively advises clients and TPAs on how data structure, file dependencies, and transmission timing affect service delivery and administration outcomes. They balance New York Life standards regarding layout, data integrity, and transmission protocols with client requirements to deliver compliant, scalable, and efficient solutions. The Data Exchange Specialist manages multi-file data environments where multiple client files must be validated, sequenced, reconciled, and merged in order to support accurate system ingestion. These integrations often involve complex file structures, dependent file relationships, and conditional data mapping logic, requiring advanced technical expertise in