Client Success Manager

Are you passionate about helping B2B companies thrive through innovative marketing strategies? At New Perspective , we’re on a mission to deliver strategic, data-driven solutions that help our clients grow and succeed. We’re looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced environment, this could be the perfect opportunity for you. Summary: Reporting to the Director of Client Success, Client Success Manager will provide a leading role for most aspects of strategic planning. CSMs will serve as the primary point of contact for all client communication, ensuring that clients are kept up to date on projects and campaign activity and have perceptions of project/campaign progress properly managed. Client Success Managers (CSM) will provide a lead role for client project coordination including internal and external resources, reporting on progress, and achieving client goals. CSMs lead relationships and achievements with important clients. Your responsibilities include: Strategic Planning and Execution: Develop and manage marketing strategies across multiple channels, including SEO, paid search, email, and content marketing. Plan and execute marketing campaigns, aligning deliverables with client goals over 6–12 month periods. Analyze performance data, draw actionable insights, and present them in client-friendly reports. Client Relationship Manage