DevOps Architect

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role: We’re looking for a DevOps Architect to design, build, and own cloud infrastructure on AWS for our platform. This is a hands-on architecture role. You’ll set the technical direction, write the infrastructure and automation yourself, and act as the trusted technical advisor to client stakeholders, from engineering teams to executives. You’ll also play a key part in how our team uses AI tools to deliver faster without lowering quality or security standards. Responsibilities: Design scalable, secure, and cost-efficient AWS architectures for greenfield builds and migrations, and defend those designs to technical and non-technical stakeholders. Lead systems design decisions covering high availability, disaster recovery, multi-account strategy, network topology, and performance at scale. Build and mai