Agentic Engineer Level II/III

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the role We are looking for an Agentic Engineer to build and scale agentic workflows and tools using Netomi ’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents. Responsibilities Design and write high-quality prompts for LLM-based agents (GPT-class models preferred). Build agentic tools and workflows using Netomi ’s no-code platform (similar to Workato, Zapier, n8n). Integrate external and internal APIs, including authentication, data mapping, and error handling. Implement unit tests, debug issues, and ensure reliability of agent workflows. Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading. Optimize agents for perfor